Terms & Conditions
Welcome to BigPurple Coco, the ultimate destination for indulgence and gifting. We strive to ensure our customers receive an effortless shopping experience and we hope that you enjoy all our website has to offer.
These Terms and Conditions, together with any and all other documents referred to herein, set out the terms under which Goods are sold by BigPurple Coco. Please read these Terms and Conditions carefully and ensure that you understand them before ordering any Goods through our Website.
We may update this Policy from time to time without notice to you by posting the updated Policy on the Website, so we invite you to review this page periodically. When you place an contact us through our Website, you are deemed to have consented to the latest version of the Terms and Conditions then posted on our Website.
If a change in law means that we have to change our Website Terms after you have placed an Order but before it has been fulfilled, we are obliged to apply that change to your Order. In all other cases, the version posted at the time your Order was placed will apply. If you do not agree to comply with and be bound by these Terms and Conditions, you should not order Goods through our Website.
Law and Jurisdiction
You acknowledge and agree that our Website Terms constitute the complete and exclusive agreement between us concerning your use of the Website and any purchase by you of any items through the Website, and supersede and govern all prior proposals, agreements, or other communications.
This Website’s Terms and conditions are governed by the federal laws of the United Arab Emirates and the laws of the Emirate of Dubai and all disputes arising here under are subject to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates.
ABOUT OUR SITE
Our Website, www.bigpurplecoco.com (the "Website") is owned and operated by Big Purple Global LLC for its own benefit. Big Purple Global LLC is a limited liability company incorporated under the laws of the United Arab Emirates with its registered office at Sharjah, United Arab Emirates.
ACCESS TO & USE OF OUR SITE
Access to our Website is free of charge. It is your responsibility to make any and all arrangements necessary in order to access our Website.
Access to our Website is provided “as is” and on an “as available” basis. We may alter, suspend or discontinue our Website (or any part of it) at any time and without notice. We will not be liable to you in any way if our Website (or any part of it) is unavailable at any time and for any period.
Your use of the BigPurple Coco Website and its contents does not grant you any copyright, design, trademark or other intellectual property rights relating to the Content (graphics, photographs, including all image rights, sounds, music, video, logos, icons audio or text on this Website), including our software, HTML or other code contained in the Website. All such Content including third party trademarks, designs, and related intellectual property rights mentioned or displayed on this Website is typically protected by national and international intellectual property laws and treaties.
You are permitted to use the Content only as expressly authorized by us or the licensor of such Content. Any reproduction or redistribution of the Content is prohibited and may result in civil and criminal penalties. Without limiting the foregoing, linking, commercially exploiting, copying and use of the above listed materials on any other server, location or support for publication, reproduction or distribution is expressly prohibited.
Goods, Pricing and Availability
We make all reasonable efforts to ensure that all descriptions and graphical representations of Goods available from us correspond to the actual Goods. Please note, however, that Images of Goods and/or Descriptions of packaging are for illustrative purposes only. There may be variations in colour between the image of a product and the actual product sold due to differences in computer displays and lighting conditions.
We neither represent nor warrant that Goods will be available.
All Goods are made in the same environment as nuts so we cannot guarantee they are free from nut traces.
Product Returns & Refunds
Your order is guaranteed to arrive in perfect condition at the specified shipping address provided. If you are not completely satisfied with the quality of your order upon arrival, then kindly contact us within 48 hours of order receipt.
Due to customized nature of the order, there could be limitations on Refunds. Customized items can not be returned / refunded. However if approved, the refund will be made between 10 and 30 days – onto the original mode of payment.
Copyright @ 2023 BigPurple Global LLC
Contact us
+97158 590 8194